EXPERIENCE DESIGN CREATES MEMORABLE MOMENTS FOR YOUR CUSTOMERS!
We create lasting and memorable moments in every contact with your company, your service, the experience you provide. Along the whole customer journey, on each touchpoint, with each brand encounter. Charming, surprising, captivating and positive. We implement innovative methods and use innovative tools for a deep company and customer insight without starting from "Zero".
Benefits of Experience Design:
* Expanded and optimized customer touchpoints
* Improved understanding of customers and their usage behavior
* Fields of action and starting points for the creation of new customer experiences
* Targeted development, sales and marketing budgeting
* Clear differentiation from the competition
BRAND DESIGN TURNS CUSTOMERS INTO FANS!
Brand Design refers to strategic brand alignment, customer understanding and brand experience as a whole. Brand Design builds intensive and long-lasting customer relationships with strong emotional brand identification. We support you to better understand your clients. What moves, excites and drives them. Brand Design ensures a clear brand profile and a profitable brand perception.
Benefits of Brand Design:
* High brand awareness, brand strength and customer loyalty
* Unique selling points on a functional and emotional level
* Increased confidence in products and services
* Effective customer acquisition through recommendation marketing (Word of Mouth)
* Higher recurring sales volumes
INNOVATIVE BUSINESS DESIGN...
is a unique and successful management system that consistently combines the classic consulting world with an innovative solution culture.
Benefits of Business Design:
* To activate creative and solution oriented potential
* Drive and speed up innovation
* Creating competitiveness for an agile and "liquid" company culture
* Deep insights and understanding of your business model
* Implement innovations quickly and successfull
Founder of FABULOUS BRANDS:
"My aim is to develop outstanding Brand Experience based on your Business Model. And Business Models delivering this one and only Brand Experience. 2 factors which are unseparable for success of your Brand. I will show you ways and opportunities to enhance the Experience customers will have with your company - doing so by using and implementing innovative methods, tools and procedures. Delivering results ready to use instantly. Together we will increase Brand Awareness, bringing your Brand into hearts and minds of people and creating those WOW-moments everyone is longing for. By Innovation. By Communication. By People for People!"
Journalist, PR Guy, Design Thinker and Brand Enthusiast from the bottom of his heart. Studied Business Management and Administration. Timo has got a passion for travel, experience design and most of all: People. Wears the tongue on his sleeve and the logic in his head. Concepts for Touchpoint Management, Customer Journey and Brand Experience. Creating interactions how they should be - emotionally and clear. Timo thinks in Business Models which create real benefits and is most likely traveling between Germany, Mallorca and Dubai.